Terms and conditions

This page contains the terms and conditions for purchasing at Jasmim Jewels. Please read the terms and conditions carefully before ordering any jewels. You should understand that by purchasing any of our products you agree to these terms and conditions.

When placing an order at Jasmine Jewels, you warrant that you are at least 18 years old (or have an adult’s permission to buy from us) and accept these terms and conditions that apply to all orders placed or that will be placed on Jasmine Jewels, for the sale or supply of any products. None of these terms and conditions affect your legal rights. No other terms or changes to the terms and conditions shall be binding unless they are agreed and signed by us.

By accepting these terms and conditions, you agree to the above.

1. Prices
We make every effort to ensure that the prices shown on our website are correct. However, we reserve the right to change them without notice.

2. Processing and Shipping
The processing of your order can take between 1 to 3 business days. After your order is processed, you will receive a tracking number and details by email. Average transit times are between 1 and 8 business days, depending on the destination, (consider the extra time for your customs check). We are based in Germany (Europe), and the customer is responsible for paying any duties, customs, charges or additional taxes imposed by the country of destination for delivery. No customs costs will be applied to orders delivered in European Union countries.

3. Refused submissions
If you choose to refuse your order, you will be responsible for any fees that the order may incur and the cost of shipping it to our address in Germany. This amount will be taken from the total refund of your order.

4. Complaints 
We make an effort to respond to all customer complaints or inquiries within a maximum period of 5 working days.

5. Force Majeure 
Events that occur outside the control of Jasmine Jewels and that are not predictable, should be considered force majeure events, meaning that the Jasmine Jewels is free from its obligations to comply with contractual agreements. An example of this type of event is government action or omission, new or changed legislation, conflicts, embargoes, fire or floods, sabotage, accident, war, natural accidents, strikes or lack of supply by suppliers. Force majeure also includes government decisions that negatively affect the market and products, for example, restrictions, warnings, prohibitions, etc.

6. Payment
All products remain the property of Jasmine Jewels until a payment is made. The price applied is what was set on the date you placed the order. Shipping costs and fees will be available before confirming the purchase. All transactions conducted through the Jasmine Jewels they are treated and transacted by third parties dedicated to leaks so that they can guarantee their protection. Your card information is not stored and all your card information is transacted using SLL encryption.

7. Local Fees 
Please note that local taxes (sales tax, customs fees) may apply, depending on your region and your local customs duties. These fees are the sole responsibility of the customer.

8. Fraud
Jasmim Jewels reserves the right to cancel and refund any order suspected of fraud in order to guarantee the security of our consumers' transactions through our online services.
THE Jasmine Jewels reserves the right to use all solutions provided by law to deal with any violation or disregard for these Terms and Conditions, including the right to block access to the website / or forward information about transactions to the authorities or payment providers. Individuals who violate the restriction of password protected areas on the website may be subject to legal proceedings.

9. Additional information 
THE Jasmine Jewels reserves the right to change any information, including prices, technical specifications, terms of purchase and product offer without prior notice. In the event that a product is out of stock, the Jasmine Jewels has the right to cancel the order and refund the amount paid in the way the customer wishes. THE Jasmine Jewels it must also notify the customer if equivalent products exist. Please note that the use of this website and any other of our services constitutes acceptance of these terms and conditions.